Terms and Conditions
Last updated: 17 June 2026
1. Who you are contracting with
These Terms govern your purchase and use of coaching, courses, and events provided by Danny den Hartog, a sole proprietorship registered in the Netherlands under KvK number 62831518, VAT number NL002011186B84, with its registered address at Harry Banninklaan 118, 2652 NB Berkel en Rodenrijs, The Netherlands ("we", "us", "the Company"). Our website is www.dannydenhartog.com and you can reach us at info@dannydenhartog.com.
By purchasing or enrolling you accept these Terms, which form a binding contract and work together with our Privacy Policy and, where it applies, our Media and Testimonial Release, both at www.dannydenhartog.com.
2. What we provide
We help individuals build and grow a business around their strengths and knowledge. Depending on what you buy this may include one-to-one coaching (including The Lifestyle Entrepreneur programme), online courses and digital content, and live events delivered online or, for VIP immersives, in person. The inclusions, duration, and format of what you buy are set out on the relevant sales page or order confirmation, which together with these Terms define what you are entitled to. A contract is formed when we confirm your order.
3. Who may purchase, and your confirmations
By purchasing you confirm that you are at least 18, that you are buying in connection with your own business or professional development, that the information you give us is accurate, and that, where you contract on behalf of an organisation, you have authority to do so. You are responsible for keeping your account login secure and for activity under it.
4. Educational purpose, results, and wellbeing
Our coaching, courses, and events are for educational and developmental purposes. We share methods, structure, and support. We do not guarantee any specific result, income, or outcome. What you achieve depends on your own effort, decisions, and circumstances, and on many factors outside our control. Examples, case studies, and testimonials describe individual experiences and are not promises or typical results.
Nothing we provide is legal, financial, tax, medical, or psychological advice or therapy, and it does not replace advice or treatment from a qualified professional. Coaching can surface personal and emotional material. You remain responsible for your own wellbeing and decisions, and you agree to seek appropriate professional help where needed. You take part on this understanding.
5. Payment
You can pay in full or, where offered, by instalments under the payment plan shown at checkout. The full price is the agreed price for the programme or product; instalments are a schedule for paying that price, not separate purchases. If a scheduled payment fails, we will remind you, and if it stays unpaid after a short grace period we may suspend access until it is paid. We will not delete your account over a single missed payment. If payment remains outstanding for a prolonged period we may terminate under clause 16, and the agreed price for the part of the programme already made available to you remains payable. If you raise a chargeback for a payment that is properly due, you remain liable for that amount and for reasonable costs of recovering it, to the extent the law allows. Prices show VAT treatment at checkout. For in-person VIP immersives, travel, accommodation, and meals are your responsibility unless stated.
6. Your right to cancel, and refunds
Consumers in the EU and the UK. You have a statutory right to cancel a distance contract within 14 days without giving a reason.
- For online courses and other digital content you can access immediately, you keep this right unless, at checkout, you (a) expressly ask us to give you access during the 14-day period and (b) acknowledge that by doing so you lose the right to cancel once access begins. We ask for both as separate confirmations and confirm them in writing. If you do not give them, you keep the full right.
- For coaching and services, if you ask us to begin within the 14-day period and then cancel, you pay a proportionate amount for what was delivered.
- Certain live events tied to a specific date may fall outside the cancellation right; where so, we say this on the event page and our event terms in clause 7 apply.
To cancel, tell us at info@dannydenhartog.com within the period. We refund within 14 days, by your original method.
Consumers elsewhere. You keep any mandatory cancellation or refund rights your own country's law gives you, and nothing here removes them.
Beyond any statutory right. Once any cancellation period has passed or been validly waived, purchases are non-refundable, except where a specific programme or product is offered with its own satisfaction or engagement guarantee, in which case the terms of that guarantee are stated with that offer and we consider requests under it reasonably and in good faith. Any such guarantee is separate from and additional to your statutory rights.
Australian consumers. Our services come with guarantees that cannot be excluded under the Australian Consumer Law, including that services are provided with due care and skill. Nothing here limits those guarantees or the remedies the law provides.
7. Live events
We may change the date, venue, format, or speakers of an event, and will tell you as soon as we can. If we cancel an event we will offer a transfer or a refund of the event fee. You are responsible for your own travel, accommodation, insurance, visas, and safety, and for following venue rules. You take part in any physical activity at your own risk and should not exceed your physical capacity.
8. Intellectual property
The materials, frameworks, methods, programme and product names, course content, workbooks, slides, recordings of our teaching, and the website and its content are owned by us or our licensors and are protected by Netherlands and international intellectual property law. We grant you a personal, non-transferable, non-commercial, revocable licence to use the materials for your own development for as long as we give you access. You may not copy, share, sell, publish, teach, adapt, or create derivative works from our materials, or use them to build a competing programme. You may freely apply what you learn in your own business; the restriction is on reusing our materials, not on acting on your own insights. Because damages may not be an adequate remedy for misuse of our materials, we may seek injunctive relief in addition to any other remedy.
9. Recording of sessions
Group and coaching sessions are recorded, usually through Zoom, so we can give you replay access, improve the programme, and train our facilitators. We will tell you when recording is happening. We own these recordings. Owning a recording is separate from the right to use your image or voice in marketing: we will only use a recording or clip that identifies you in external marketing if you have signed our separate Media and Testimonial Release, and you may withdraw that consent for future use at any time. Please do not record or share sessions yourself, out of respect for the group.
10. Use of AI tools, AI-assisted analysis, and content
We use AI tools to support delivery, to analyse and work with the information you share (for example to transcribe and summarise sessions, identify themes, and help develop your ideas), and to help create and amplify content and materials. Where you interact with or are recorded by an AI tool, we will tell you at the time, not only here. Our Privacy Policy explains which tools we use, who provides them, and how your information is handled.
You give us permission to process the information, materials, and content you provide ("your inputs") through these AI tools for the purposes of delivering our services to you and producing related materials. You confirm that you have the right to share your inputs with us, and that they do not infringe anyone else's rights or include other people's confidential, personal, or sensitive information without their permission.
AI outputs, including any analysis, summary, suggestion, or generated content, can be inaccurate, incomplete, biased, or unsuitable. They are provided as is, are not professional advice, and do not replace the human coaching relationship or your own judgement. You are responsible for reviewing and deciding whether to rely on or use anything an AI tool produces. A human remains responsible for our coaching of you and for any decision we make about you; we do not make decisions about you by solely automated means.
To the fullest extent the law allows, we are not liable for any loss arising from AI analysis or outputs, from errors or omissions in them, or from any decision or action you take based on them. You agree to compensate us for losses and third-party claims arising from your inputs or from your use of AI outputs, except to the extent caused by us. We do not use AI for manipulative or exploitative purposes, and where we publish AI-generated or materially AI-edited media we will mark it as such where the law requires.
Nothing in this clause limits any liability that cannot be limited under the law that applies to you, or affects your data protection rights, which are set out in our Privacy Policy.
11. Confidentiality
We treat what you share in confidence and only disclose it where the law requires it, where there is a serious risk of harm, or where you give written consent. In group settings confidentiality runs both ways and between members: what another participant shares in the group stays in the group, and you agree to keep other participants' disclosures confidential. We may use anonymised, non-identifying learnings for teaching and marketing; anything that identifies you needs the separate Release in clause 9. For breach of this clause we may seek injunctive relief in addition to other remedies.
12. Your feedback
If you give us feedback, comments, or suggestions about our services, we may use them to improve what we do, without any obligation to you and without it affecting your own rights in your ideas. We will not claim ownership of your business ideas.
13. Our liability
We provide the coaching, courses, and events with reasonable care and skill. Our services and materials are otherwise provided as is, and we do not warrant that they will be uninterrupted or error-free or that they will achieve a particular result. We are not responsible for failures of third-party platforms (such as Zoom or your payment provider) outside our reasonable control.
To the extent the law allows, our total liability to you for any claim is limited to the amount you paid us under the relevant purchase, and we are not liable for indirect or consequential loss, or for loss of profit, business, data, or anticipated savings.
Nothing in these Terms limits or excludes any liability that cannot be limited or excluded under the law that applies to you, including liability for death or personal injury caused by negligence, for fraud or intentional or gross fault, or for breaches of mandatory consumer rights. Where your local law gives you protections these Terms cannot reduce, those protections apply in full.
You agree to compensate us for losses and third-party claims that arise from your breach of these Terms or from content you provide to us, except to the extent caused by us.
14. Force majeure
We are not liable for any delay or failure caused by events beyond our reasonable control, including illness, technical or platform failures, loss of premises, or government measures. Where such an event prevents an in-person event, we will offer a transfer, an online alternative, or a refund of the affected fee.
15. Third-party links and services
Our website and materials may link to or include third-party websites and services that we do not control. We are not responsible for their content, accuracy, or practices, and your use of them is at your own risk and subject to their own terms. A link is not an endorsement.
16. Suspension and termination
We may suspend or end your access if you materially breach these Terms, do not pay, or behave in a way that harms the group or our facilitators. For a breach that can be put right we will give notice and a chance to fix it first; for serious misconduct we may act immediately. On termination your access and licence end. Clauses that by nature should continue, including intellectual property, confidentiality, liability, payment owed for what was delivered, and governing law, survive.
17. Community conduct
In our communities and events, treat others with respect. Do not harass, discriminate, or use the community to pitch, recruit, or sell to other members, or to share affiliate links, without our permission. We may remove anyone who breaches these standards.
18. Pricing and typographical errors
We try to keep prices and descriptions accurate. If a product or service is shown at an obviously incorrect price or with a clear error, we may cancel or decline the order, even if it was confirmed. If you have already paid, we will refund you in full promptly. We will tell you and offer the correct option where we can.
19. Promotions
From time to time we may run promotions, contests, or special offers. These may have their own rules and eligibility conditions, which we will make available and which form part of these Terms for anyone taking part.
20. Governing law and disputes
These Terms are governed by the law of the Netherlands. If you are a consumer, you keep the mandatory protections of the country where you live, and you may bring proceedings in your local courts where the law allows. Please contact us first at info@dannydenhartog.com if something goes wrong; if we cannot resolve it, we will try mediation before court. We do not require you to give up your right to go to court or to take part in collective proceedings where your local law provides them.
21. Intellectual property complaints
If you believe content on our website infringes your intellectual property, contact us at info@dannydenhartog.com with details of the material, your contact information, and the basis of your complaint, and we will review and respond.
22. General
We may update these Terms; material changes will not apply retroactively to a purchase already made, and we will give notice of material changes before they take effect. If a provision is unenforceable, the rest continues, and the unenforceable provision is read down to what the law allows rather than removed entirely. Our not enforcing a term once does not waive it. You may not transfer your contract without our consent; we may transfer ours on notice if your rights are not reduced. Section headings are for convenience only. These Terms, with the documents they refer to and your order confirmation, are the whole agreement between us.
